Welcome to Neak Poan Home Center.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website:

Website: www.nphomecenter.com
By using our website, you agree to this Privacy Policy.

1. Information We Collect
We may collect the following information:

  • Full Name
  • Phone Number
  • Email Address
  • Delivery Address
  • Billing Information
  • Order History
  • Product Inquiries
  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process customer inquiries
  • Provide quotations
  • Deliver purchased products
  • Process payments
  • Improve customer service
  • Send order updates
  • Respond to warranty requests
  • Improve our website
  • Prevent fraud
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Delivery partners
  • Payment providers
  • IT service providers
  • Government authorities when legally required

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission is completely secure.

5. Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

Users may disable cookies through their browser settings.

6. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

7. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information where permitted by law
  • Withdraw consent for marketing communications

Please contact us using the information below.

8. Children’s Privacy

Our website is not intended for children under 13 years of age.

9. Changes to this Privacy Policy

We may update this Privacy Policy at any time.

The latest version will always be published on this website.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Neak Poan Home Center

Website: www.nphomecenter.com

Email: info@nphomecenter.com

Phone: (+855) 23 211 116

Address:
705EO, Monivong Blvd,
BKK3, Khan Chamkar Mon,
Phnom Penh, Cambodia.

Terms & Conditions

Effective Date: July 3, 2026

Welcome to Neak Poan Home Center.

By accessing this website, you agree to these Terms & Conditions.

1. Website Use

You agree to:

  • Use this website lawfully.
  • Provide accurate information.
  • Not misuse or interfere with website operations.
  • Not attempt unauthorized access.

2. Products

We strive to display products accurately.

Actual products may vary slightly due to:

  • Lighting
  • Photography
  • Screen settings
  • Natural material variations
  • Manufacturer updates

3. Pricing

Prices are subject to change without prior notice.

We reserve the right to correct pricing errors.

4. Orders

Orders are subject to:

  • Product availability
  • Payment verification
  • Acceptance by Neak Poan Home Center

We reserve the right to cancel or refuse any order.

5. Payments

Payment methods may include:

  • Cash
  • Bank Transfer
  • Credit/Debit Cards
  • Other approved payment methods

Orders may not be processed until payment is confirmed.

6. Delivery

Delivery times are estimates only.

Delays caused by:

  • Traffic
  • Weather
  • Supplier delays
  • Force majeure

shall not constitute a breach of contract.

7. Warranty

Certain products include manufacturer warranties.

Warranty coverage depends on the specific product and manufacturer.

Normal wear and tear, misuse, accidents, improper installation, or unauthorized modifications are not covered.

8. Returns

Returns may be accepted only for:

  • Manufacturing defects
  • Wrong product delivered
  • Damaged goods upon delivery

Customized or special-order furniture is generally non-returnable unless defective.

9. Intellectual Property

All website content including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Designs

belongs to Neak Poan Home Center unless otherwise stated.

No content may be copied without written permission.

10. Limitation of Liability

Neak Poan Home Center shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Loss of profits
  • Website interruptions

except where required by law.

11. Governing Law

These Terms shall be governed by the laws of the Kingdom of Cambodia.

12. Changes

We reserve the right to update these Terms at any time.

Continued use of the website constitutes acceptance of the revised Terms.

Contact

Neak Poan Home Center

Website: www.nphomecenter.com

Email: info@nphomecenter.com

Phone: (+855) 23 211 116